Privacy Policy

Last Updated: July 22, 2026

At Mummynshop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, contact us, or use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Your full name
Email address
Phone number
Billing and delivery address
Order and purchase information
Account login details
Product reviews and feedback
Messages sent through our contact forms
Marketing and communication preferences

We may also automatically collect certain technical information when you use our website, including:

IP address
Browser and device type
Operating system
Pages visited
Time spent on the website
Referring website
Cookie and usage information

How We Use Your Information

We may use your information to:

Process, confirm, and deliver your orders
Provide order updates and customer support
Manage payments, refunds, returns, and exchanges
Create and maintain your customer account
Respond to questions, requests, and complaints
Improve our products, website, and customer experience
Prevent fraud, misuse, and unauthorized transactions
Send promotional emails when you have agreed to receive them
Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes and purposes described in this Privacy Policy.

Order and Payment Information

When you place an order, your payment information may be processed by a secure third-party payment provider. Mummynshop may not directly store complete debit card or credit card details.

Payment providers process your information according to their own privacy policies and security practices.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember items in your shopping cart
Save your preferences
Understand how visitors use the website
Measure website performance
Personalize content and promotions
Support advertising and marketing activities

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

How We Share Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, including:

Payment processors
Shipping and courier companies
Website hosting providers
Email and communication platforms
Analytics providers
Advertising and marketing providers
Customer support services
Fraud prevention and security providers

These providers may only receive the information reasonably required to perform their services.

We may also disclose information when required by law, court order, legal process, or government authority, or when necessary to protect our rights, customers, property, or safety.

Marketing Communications

With your permission, we may send you information about new products, special offers, discounts, and store updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or contacting us at info@mummynshop.com.

You may still receive essential service messages related to your orders, payments, deliveries, returns, or account.

Data Retention

We keep personal information only for as long as reasonably necessary to:

Complete transactions
Provide customer support
Maintain business and tax records
Resolve disputes
Prevent fraud
Meet legal and regulatory obligations

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Customers are responsible for keeping their account passwords and login information confidential.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information
Ask us to correct inaccurate information
Request deletion of certain personal information
Object to or restrict certain uses of your information
Withdraw consent where processing is based on consent
Request a copy of information you provided
Opt out of promotional communications
Submit a complaint to an applicable data protection authority

To submit a privacy request, contact us at info@mummynshop.com. We may need to verify your identity before completing your request.

Children’s Privacy

Mummynshop sells baby and children’s products, but our website and purchasing services are intended for adults, parents, guardians, and caregivers.

We do not knowingly collect personal information directly from children without appropriate parental or guardian authorization. If you believe a child has provided personal information to us, please contact us at info@mummynshop.com so we can review and remove it where appropriate.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

We are not responsible for the privacy, security, content, or practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

International Data Processing

Some of our service providers may process or store information in countries other than the country where you live.

Where required, we take reasonable steps to ensure that personal information transferred internationally receives appropriate protection under applicable law.

Business Transfers

If Mummynshop is involved in a merger, acquisition, restructuring, sale, or transfer of business assets, personal information may be transferred as part of that transaction.

Any new owner or operator will be expected to handle the information consistently with applicable privacy requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business operations, or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

Contact Us

For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact us at:

Email: info@mummynshop.com
Brand: Mummynshop